Platform Service Incident History
Main Website: Issues uploading verfication photos
Major OutageSome users encountered errors when uploading large files (e.g. verification photos) during signup. This caused onboarding to fail with a 413 "Uh Oh! Content too Large" error message.
The underlying configuration issue has been fixed, and systems are fully operational. If you experienced errors during this period, please retry your signup or upload - it should now successfully upload.
We apologise for the disruption and thank you for your patience.
Main Website: Images Loading Slowly/Not Loading
Degraded PerformanceWe experienced an issue that caused some profile images not to load. As this is being resolved, images may load slowly across the platform.
Performance will gradually improve over the coming hours. We apologize for any inconvenience.
Main Website: Images Loading Slowly
OperationalWe're experiencing an issue causing images to load slowly across the platform. Images remain accessible but may take longer than usual to display.
Performance will gradually improve over the coming hours. We apologize for any inconvenience.
Main Website: Image and search issues
Degraded PerformanceA DNS issue is impacting visibility for images, search, and other parts of Tryst.link. We're resolving it now.
Cryptocurrency: Bitcoin payments failing
Major OutageWe're investigating an issue preventing Bitcoin payments from being processed.