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Current Tryst status

Platform services

All systems operational

Main website

All systems operational

Operational

Cryptocurrency

All systems operational

Operational

Payment processing

All systems operational

Operational

Wait times

Minor backlog

New profile approval

Minor backlog

As predicted before the Easter public holiday weekend, the current median wait time for new profile approval is 7 days. 

 

While our team are back, most ticket response times will be longer as we work through the backlogs. We're prioritising urgent issues like account access and compromises, billing, and resolving warnings that have taken accounts offline. Photo approval is also prioritised.

 

To get the quickest response, please make sure you choose the most accurate type of enquiry when making a new request. Please provide as much detail as possible, as clearly as possible.

Last updated: • Average wait: 7 days