Customer Experience Queue History
New profile approval
No backlogIn the last few months, we've been able to bring our new user approval wait times down from an average of nearly 50 days to a consistent 3 days! We're still working hard to gather more data and improve the quality and speed of our support, and will add more information to this dashboard as we go.

In the last few months, we've been able to bring our new user approval wait times down from an average of nearly 50 days to 1-2 days! We're still working hard to gather more data and improve the quality and speed of our support, and will add more information to this dashboard as we go.

In the last few months, we've been able to bring our new user approval wait times down from an average of nearly 50 days to 1 day! We're still working hard to gather more data and improve the quality and speed of our support, and will add more information to this dashboard as we go.

Show 10 more recent updates (1 older updates available on detail page)
In the last few months, we've been able to bring our new user approval wait times down from an average of nearly 50 days to 3 days! We're still working hard to gather more data and improve the quality and speed of our support, and will add more information to this dashboard as we go.

In the last few months, we've been able to bring our new user approval wait times down from an average of nearly 50 days to 4 days! We're continuing to gather more data and improve the quality and speed of our support, and will add more information to this dashboard as we go.

Huge increases in demand over the last year have meant we've needed to hire and train new staff, improve internal processes, and build better forecasting systems in order to keep up. Our efforts have brought wait times down, and we're working on further improvements.

Huge increases in demand over the last year have meant we've needed to hire and train new staff, improve internal processes, and build better forecasting systems in order to keep up. Our efforts have brought wait times down, and we're continuing to make improvements.

Huge increases in demand over the last year have meant we've needed to hire and train new staff, improve internal processes, and build better forecasting systems in order to keep up. We've seen significant improvements, and there are more on the way.

Huge increases in demand over the last year have led to delays in processing, especially for new users getting approved. The steps we've taken to hire and train new staff, improve internal processes, and build better forecasting systems have been steadily bringing delays down.

Huge increases in demand over the last year have led to delays in processing, especially for new users getting approved. The steps we've taken to hire and train new staff, improve internal processes, and build better forecasting systems have been steadily bringing delays down.

Huge increases in demand over the last year have led to delays in processing, especially for new users getting approved. The steps we've taken to hire and train new staff, improve internal processes, and build better forecasting systems have been steadily bringing delays down. We'll keep you updated.

Huge increases in demand over the last year have led to delays in processing, especially for new users getting approved. The steps we've taken to hire and train new staff, improve internal processes, and build better forecasting systems are starting to show results. We'll keep you updated.

Huge increases in demand over the last year have led to delays in processing, especially for new users getting approved. The steps we've taken to hire and train new staff, improve internal processes, and build better forecasting systems are starting to show results. We'll keep you updated.
